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Last updated: May 1st, 2020
A cookie is a small text file with an identifier sent by us to your computer or mobile device and stored in your browser. “Session-based” cookies last only while your browser is open and are then deleted. “Persistent” cookies last until you or your browser deletes them, or they expire. Cookies do not typically contain any personally identifiable information but may be linked to personal information we store about you. E.g. if you are logged in with a registered user, the cookie will help us remember that you are logged in when you return to the site.
Local storage is a component of the Web storage application programming interface. It is a method by which Web pages can store information inside your Web browser. Similar to cookies, this stored information exists even when you close a browser tab, surf away from the current website or close the main browser. But unlike cookies this data is not carried to the remote Web server unless sent explicitly by the web page. Local storage is often used to remember choices a user has made inside a Web application or to cache information to improve performance. Elements stored in browser Local storage is covered by this policy to the extent that the information stored in these elements is communicated back to the server.
Most browsers allow you to refuse to accept cookies and to delete cookies. If you block cookies, you may not be able to use all the features on our website or have a worse experience.
Authentication: We use local storage to identify you when you visit our website and
to authenticate calls our web application makes to the backend servers on your behalf.
If you're signed in to Isodate, this helps us show you the right information and
personalize your experience. (Local storage element used for this purpose is:
For the full list of cookies that Isodate and our providers use, see our up-to-date cookie list.
We may make available integrations to other web-based services, allowing you to open those services inside Isodate. In order to use third-party integrations in this category, it may be necessary for you to enable support for third-party cookies in your browser. The reason for this is that such integrations may depend on cookies to assert your identity and/or authenticate your access to any non-public assets (documents, boards, etc) opened through them.
Effective date: May 1st, 2020
This Privacy Statement (the "Privacy Statement") is provided by:
Iso Date Ltd.
20 Camden Street, Suite 200, Toronto, M5V 1V1
This policy describes what information we collect when you use Isodate’s site and all future services, mobile applications, products, and content (“Services”). It also provides information about how we store, transfer, use, and delete that information, and what choices you have with respect to the information.
This policy applies to Isodate’s online video meeting tool, (the”Website”), as well as other interaction (e.g. customer support conversations, user surveys and interviews etc.) you may have with Isodate.
This policy applies where we are acting as a Data Controller with respect to the personal data of users of our Services; in other words, where we determine the purposes and means of the processing of that personal data. For content and data that you upload to or make available through the Service (“User Content”), you are responsible for ensuring this content is in accordance with our Terms of Service, and that the content is not violating other users’ privacy.
At Isodate we are committed to safeguarding the privacy of our users. Isodate may collect, store and process various kinds of data, with different legal grounds, as listed below. For the categories of data that require your consent, we will actively ask you for consent before collecting any data. You can give and by visiting https://isodate.ca.
The following is a list of data we collect, process or store, with the purpose and legal ground listed for each item or group of items having the same purpose and legal ground:
User account information. Users that choose to register in isodate, will have to provide a valid email address or phone number. The user can also choose to enter a display name and/or add a profile picture that will be used to represent them in conversations. If you as a user choose to sign up with an external authentication service, e.g. Facebook, Google Sign-In, we will fetch and store email address, name and profile image URL from this service.
Event information. To create an event in Isodate, you as a Host will have to
select an event name. This name can be publicly visible. You as a Host are responsible
for the content you enter into an Event Name, and the content has to be compliant with
our guidelines for Prohibited Content in Terms of Services.
The information may be used for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. This is required to deliver the Service to you as user, by taking steps, at your request, to enter into and to fulfilling such a contract (Terms of Service) cf. GDPR art. 6 (1) item b.
Transaction information. Customers that choose to purchase a paid version of the
Services provide Isodate (and our payment processors) with billing details such
as credit card information, billing email, banking information, location at the time of
transaction and/or a billing address.
The transaction data may be processed for the purpose of supplying the purchased services and keeping proper records of those transactions. This data may be used for the purpose of delivering the Services to you. Processing this information is required for fulfilling the contract we entered into with you, at your request (our Terms of Service) cf. GDPR art. 6 (1) item b. Additionally, this information needs to be retained in order to comply with accounting and tax regulation cf. GDPR art. 6 (1) item c.
Usage information. When you as a user interact with the Services, we collect and process metadata to provide additional context about the way the Service is being used. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our server software and our analytics tracking system.
Product Analytics data. Isodate logs activities by you and other users when the users interact with our website, when a page or an event is accessed or where there is a conversation. We will never collect or record the content in conversations.
Technical log data. Like most digital services, our servers automatically collect information when Websites or Services are accessed or used and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited within the Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
Device information. Isodate may collect and process information about devices used to access the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect and process some or all of this information depends on the type of device used and its settings.
Location information. We receive information from you and other third-parties that
helps us approximate your location. We may, for example, use an IP address received from your browser or device to determine approximate location. Isodate may also
collect location information from devices in accordance with the consent process
provided by your device.
Customer Support Information. We may process information that you send to us,
should you choose to submit a ticket to our support email. If you contact us, we may use
your Account, Event, Transaction or Usage Information to respond.
Processing this information it is required for performing the contract we entered into with you, at your request (our Terms of Service), as well as our legitimate interest of handling your requests cf. GDPR art. 6 (1) item f.
Product & Marketing communication. We may process information that you provide to us for the purpose of subscribing to our email newsletters. You can opt in to emails such as digests, newsletters, and activity notifications through the website. The notification data may be processed for the purposes of sending you relevant product information or newsletters. The legal basis for this processing is your consent cf. GDPR art. 6 (1) item a.
Service and transactional notifications. Sometimes we’ll send you emails about your
account, service changes or new policies. You can’t opt out of this type of “service or
transactional” emails (unless you delete your account) as they are necessary
information for the Services.
The legal grounds for processing this information is that it is required for performing our commitment about communicating changes in plans and pricing to you in the contract we entered into with you, at your request (our Terms of Service) cf. GDPR art. 6 (1) item b, and our legitimate interest of communicating important information about your account to you, cf. GDPR art. 6 (1) item f.
Correspondence information. We may process information that you choose to share
with us if you participate in a focus group, contest, activity or event, apply for a job,
interact with our social media accounts or otherwise communicate with Isodate
The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests cf. GDPR art. 6 (1) item f, namely the proper administration of our website and business and communications with users.
We will never store any media sent between participants in an event.
The video router servers and all of our infrastructure adhere to strict security measures, preventing any eavesdropping or interruption of the video/audio streams.
We may share information about with third parties in some circumstances, including:
(1) with your consent;
(2) to a service provider or partner who meets our data protection standards;
(3) with academic or non-profit researchers, with aggregation, anonymization;
(4) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process;
(5) to protect the vital interest of others, when we have reason to believe that doing so will prevent harm to someone or illegal activities.
Our categories of service providers and partners are:
We may disclose your personal data to any member of our future group of companies (this means future subsidiaries, future ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
In some circumstances your personal data may be transferred to countries outside the European Economic Area (EEA). You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
The hosting facilities for Account information stored by Isodate are situated in the United States. The hosting facilities for Usage information are situated in the United States. Transfers to the United States will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside- eu/model-contracts-transfer-personal-data-third-countries_en.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain your personal data as follows:
Regardless of the provisions above, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
We can change these Terms at any time. If a change is material, we’ll let you know before it takes effect. By using Isodate on or after that effective date, you agree to the new Terms. If you don’t agree to them, you should delete your account before they take effect, otherwise your use of the Service and Content will be subject to the new Terms.
If you have an Isodate account, you can access, modify or export your personal information, or delete your account on the website. If you delete your account, your information and content will be unrecoverable after that time. You may instruct us at any time not to process your personal information for marketing purposes, by adjusting your Privacy settings). We may withhold personal information that you request to the extent permitted by law.
As an individual you are granted rights according to the applicable data protection law:
If you have provided your consent to your processing of personal data, you may also withdraw your consent at any time, by visiting our website.
The rights are not absolute, and you may read more about your rights in the EU general data protection regulation Chapter III, or at https://ec.europa.eu/info/law/law-topic/data- protection/reform/rights-citizens_en
To exercise your rights or if you otherwise have any questions regarding our processing of your personal data, we encourage you to contact us as described below. However, we also notify you that you may raise a complaint to a data protection authority. As a UK company, Isodate uses the Information Commissioners Office as a supervising authority. You may find further information on their website https://www.priv.gc.ca/en/. You may contact your national/state supervisory authority, but Isodate will retain the Information Commissioners Office as our lead supervisory authority.
Last updated: May 1, 2020
These General Terms apply generally to the use of the service of Isodate. (the "Service" or “Isodate”), and constitute a contract between you and the company providing the Service, Isodate Ltd., 20 Camden Street, Suite 200, Toronto, Ontario, M5V 1V1 ("The Company"). These terms govern your access to and use of the Isodate application and website (the "Service"), and any video, sound, text, graphics, or other materials sent, received, stored or otherwise appearing in the Service (collectively referred to as "Content"). Parts of the Service may display Content that is not Isodate's (“User Content”). Such content is the sole responsibility of the person or entity that has made it available. When Content is used in this document, it refers to both content provided by Isodate and User Content collectively, unless otherwise specified.
Where applicable, The Company shall also be understood as a reference to affiliates, suppliers, partners and other third parties Isodate may engage or otherwise cooperate with in connection with the Service
By using Isodate you agree to these General Terms. We may change these Terms at any time. If a change is material, we’ll let you know before it takes effect provided that we have your correct email address. By using Isodate on or after that effective date, you agree to the new Terms. If you don’t agree to them, you should delete your account before they take effect, otherwise your use of the Service and Content will be subject to the new Terms. For paid versions of the Services or Content that you have already purchased, we will notify you at least 30 days prior to any material changes, including price changes.
Isodate is only for people 16 years old and over. By using Isodate, you affirm that you are over 16. If we learn that someone under 16 years of age is using Isodate, we’ll terminate their account. For use in educational settings or use of our Meetings API in your own service, contact us.
Commercial use of Isodate as part of your own business offerings (“Host”) requires one of our paid plans or the Meetings API unless for the use of a free trial. Your use of Isodate requires that you have hardware, software and an Internet connection fulfilling certain recommended requirements, as may be specified in the Host Registration. If the recommended requirements are not met, you may potentially still use the Service, but normally with a lower quality or performance. Such reduced quality or performance will not give you the right to claim any compensation from Isodate.
To use certain parts of the Service, you will need to create a Host Isodate account. You may register a Host account by following the instructions on the Website or other instructions prompted to you. You are responsible for providing and maintaining accurate and updated business information, and for safeguarding your customers information. You may not select or use an identity of another person and or entity with the intent to impersonate that person or entity. You must use a valid email address, and Isodate reserves the right to verify this at any time. Isodate will not be liable for any loss or damage arising from your failure to comply with the above requirements.
Your Host account is strictly associated with the business and shall not be used by any other person and/or entity without your supervision. Neither shall you assign your account to any other person and/or entity. You are in any event solely responsible for the use of the Service through your Host account.
We may change, terminate, or restrict access to any aspect of the Service or your Host account, at any time, without notice. We reserve the right to impose limitations of use based on what we consider fair or legitimate usage, both for the free trial or on any paid plan.
You are responsible for your use of Isodate, including the lawfulness of any content displayed, shared, uploaded or otherwise made available by you in the Service (“the User Content”). User Content includes but not limited to advertisement, event names, URL links and event content. You are responsible for ensuring that the User Content does not include Prohibited User Content (as listed below). User Content can be used to construct the links identifying your events, and guests you invite and other third parties can (request to) enter your events based on these links.
We also reserve the right to access, read, preserve, and disclose any information as we
reasonably believe is necessary to:
(i) satisfy any applicable law, regulation, legal process or governmental request,
(ii) enforce the Terms, including investigation of potential violations hereof,
(iii) detect, prevent, or otherwise address fraud, security or technical issues,
(iv) respond to user support requests, or
(v) protect our rights, property or safety, our users and the public.
We reserve the right to report illegal activity to applicable local authorities.
Prohibited User Content includes, without limitation, content which:
Any use or reliance on any Content or materials posted via the Service or obtained by you through the Service is at your own risk. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Service. You understand that by using the Service, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, Content that have been mislabeled or is otherwise deceptive. Under no circumstances will we be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content generated or made available via the Service.
You may not do any of the following while accessing or using the Services:
(i) access, tamper with, or use non-public areas of the Service, our internal computer systems including technical delivery systems of our subcontractors used to provide the Service;
(ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;
(iii) access or search or attempt to access or search the Service by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by us (and only pursuant to those terms and conditions), unless you have been specifically allowed to do so in a separate agreement with us;
(iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Service to send altered, deceptive or false source-identifying information; or
(v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Service or its users.
The Service may contain cryptographic functionality where the export of such could be restricted under applicable export control laws. You shall not export or re-export the Service or parts of it in violation of such laws or regulations.
Isodate may need to send you information about the Service, such as important service announcements and administrative messages, by SMS, email or other means of electronic communication, by posting a notice on the Website, or through any other relevant communication channels.
Isodate may offer to send you promotional information by SMS, email or other means of electronic communication. You may choose to opt in to receiving such communication and can manage your consents in the Settings page.
We may make available functionality allowing you to integrate other services (“Integration Service”) into Isodate. Usage of such services will be governed by the Terms applicable for the Integration Service used.
When using the Service or third-party integrations to the Service, you may be exposed to commercial messages and advertisements. The Website and the Service may contain links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by Isodate of the contents of such third party websites. Isodate excludes any responsibility for the content of linked third party websites.
All rights, title to and interest in the Service (excluding User Content) are and will remain the exclusive property of Isodate. The Service and its content are protected by copyright and other intellectual property rights in the country you reside as well as foreign countries.
Except for the limited, personal, non-exclusive, non-transferable and revocable license granted to you as a Host for the sole purpose of your use of the Service in compliance with the Terms, you are not granted any ownership of or license to any intellectual property rights in our Service or in the content owned by us our partners that you access through the Service.
The trademarks, logos, domain names and any other similar signs or symbols which are displayed on the Website or as part of the Service are the registered and unregistered marks of Isodate. Nothing in the Terms grants you the right to use any such marks.
You retain your rights to any Content you submit, post or display on or through the Service. By submitting User Content, you grant Isodate, or must procure that your licensors grant Isodate, a non-exclusive, royalty-free, perpetual, transferable, sub-licensable, irrevocable and worldwide license to use, reproduce, store, modify, distribute, publish and create derivative works of such User Content for any purpose, commercial or otherwise. You represent and warrant that you own any User Content submitted by you or that you otherwise are entitled to submit such User Content and to grant us such license.
You may stop using our Service, by deleting your account in Settings on your personal account on the website. As a subscriber of a paid plan as a Host, you may terminate your subscription at any time, and will have access to the Service for the remaining (pre-paid) billing period. The Company reserves the right to terminate the Service and the agreement with you with immediate effect upon written notice to you. Host who have purchased one of the paid plans may be entitled to refunds and to the extent this is described on our website. No users are entitled to refunds upon termination due to breach of these Terms.
Disclaimer of warranty. Isodate provides the Service to you "as is". You acknowledge that the Service is not error-free. You use it at your own risk and discretion. That means the Service doesn’t come with any warranty. None express, none implied. The service will be continually developed, and you acknowledge that changes to functionality and layout may carried out without advance notice. Event Canopy makes no warranties, expressed or implied, with respect to the availability, merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, performance and quality of the Service. Isodate will from time to time have to carry out updates and maintenance of the Service, due to technical, security or operational reasons, during which time the Service might be unavailable. Isodate will make reasonable efforts to arrange updates and maintenance outside of peak usage hours.
Limitation of Liability. Isodate shall not be liable for any damages, whether arising under law, contract, warranty, indemnification, tort or otherwise, including, without limitation, incidental and consequential damages, loss of profits or business opportunities, or damages resulting from loss of data or loss of access to the Service.
Indemnity. You agree to indemnify, defend and hold harmless Isodate and its partners from all claims, liabilities and expenses (including reasonable attorney's fees) that arise from your misuse of the Service in breach of the Terms or applicable laws. Isodate reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You shall cooperate in good faith with Isodate in asserting any available defenses.
Partial invalidity. If any provision of the Terms is declared invalid or unenforceable by a court or other binding authority, the remaining terms (or parts), conditions and provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
Force majeure. Force Majeure means any circumstances beyond the reasonable control of either party, including, without limitation, fire, explosion, pandemic, strikes or other labor disputes, riots or other civil disturbances, voluntary or involuntary compliance with any law, order regulation, recommendation or request of any governmental authority, and errors or downtime in networks, power supply, gateway or similar failures of communication. Neither party will have any liability, other than for the payment of money owing, for their failure to perform any of their contractual obligations arising out of or in connection with events of force majeure.
Assignment. Isodate is entitled, in whole or in part, to assign its rights and obligations under the Terms to a third party at its own discretion.
Choice of Law and Dispute Resolution. The Terms shall be governed by and interpreted in accordance with English Law. Any dispute, controversy or claim arising out of or in connection with the Terms shall be subject to the jurisdiction of the the courts of the United Kingdom.
Contact our support team at email@example.com. Most questions will be answered within 24 hours. For questions related to these Terms, contact firstname.lastname@example.org